Job Description

Act as the week-one training liaison and communicate with trainees before travel to the Training Center Present live, in-person and virtual instruction for employees at all organizational levels Lead onboarding, policy-update, professional-development, and continued-learning training Develop and maintain a comprehensive business continuity plan for the training department Document essential processes, procedures, and resources for business continuity Manage and schedule new-hire check-ins during weeks 1-4 and communicate gathered data to the training team Monitor and track attendance of new-hire check-ins Communicate webinar schedules and workshops to employees Assess instructional effectiveness and training impact on employee skills and KPIs Contribute to course development and training program updates Review and provide feedback on course materials with the Learning Content Designer Collaborate with managers, subject matter experts, and the Training Team to identify development opportunities Maintain training curriculum and documents on the Training Center SharePoint site Promote training opportunities through presentations and emails Attend weekly Training department and cross-functional meetings Report daily to the Training Manager and indirectly to the Director of Learning and Development Transport trainees between the Training Center and airport using a company vehicle Book and coordinate trainee travel arrangements Coordinate onboarding and training continuity between in-person and field phases Maintain training equipment, supplies, inventories, petty cash, and trainee per diem expenses Perform credit-card and travel reconciliations Manage scheduling logistics, vendor coordination, department support requests, Amazon ordering, alarm-code distribution, uniform ordering, and travel bookings Provide scheduling, calendar, meeting, logistical, and vendor-record support Communicate training updates and logistics to trainees and stakeholders Collect, analyze, and summarize trainee feedback for continuous improvement Maintain a professional classroom presence and perform other assigned duties and special projects Requirements Demonstrated experience presenting or instructing in front of a live group required Comfortable speaking in front of groups of all sizes, both in person and on camera in virtual sessions, required Valid driver’s license and reliable transportation required Intermediate computer skills required General office and telephone skills required Experience with Microsoft PowerPoint required Adult education experience preferred Experience facilitating virtual instruction using Microsoft Teams, Zoom, or similar preferred High-school diploma or GED required Strong public speaking and group facilitation skills, in person and virtual Ability to read an audience and adjust delivery in real time Excellent verbal and written communication skills Excellent classroom organization, planning, and time-management skills Ability to write detailed lesson plans Ability to provide constructive, corrective feedback in a training setting Ability to foster a collaborative team culture amongst each training cohort Goal-oriented and able to work independently Adaptable to various work settings and interpersonal dynamics Proficient in Microsoft Office products Ability to frequently stand and walk up to 70% of the time Ability to frequently bend, stand, stoop, and walk while training new employees Ability to frequently lift and carry objects weighing up to 50 pounds Ability to occasionally ascend and descend stairways Must pass a post-offer, pre-hire background screening including a multi-state criminal check and DMV records Core Competencies Demonstrates expertise in training delivery, including live and virtual instruction, while effectively managing onboarding processes and maintaining training documentation. Proficient in utilizing Microsoft Office and communication tools to enhance training effectiveness and foster collaboration. Highest-signal resume keywords Live Group Instruction Microsoft PowerPoint Virtual Instruction Facilitation Public Speaking Training Program Development Hard Skills Intermediate Computer Skills Microsoft Office Proficiency Lesson Plan Development Attendance Tracking Business Continuity Planning Soft Skills Excellent Verbal Communication Group Facilitation Skills Classroom Organization Time Management Collaborative Team Culture Certifications & Qualifications Valid Driver’s License Industry Keywords Adult Education Onboarding Training Curriculum Feedback Analysis Training Logistics Tools & Technologies Microsoft Teams Zoom SharePoint #J-18808-Ljbffr

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